2008中国最佳呼叫中心：中国万网客户服务中心

HiChina Customer Service Dept.

所处行业：互联网
人员数量：82
所在城市：北京
座席数量：60
建立时间：2000年
客服号码：400-600-8500
网址：www.net.cn

获奖介绍：

中国万网成立于1996年，是中国领先的企业网络化服务提供商，提供主机服务、企业邮箱、电子商务、域名注册等整套关于企业上网、网站建设的一条龙服务，帮助广大企业建立自己的网站，进行高质量、低成本的网络营销，实现企业的网络信息化服务。

中国万网客服中心在同行业中最早建立了设施齐备、功能完善的专业级呼叫中心系统。目前该中心能够大规模处理全国上百万的客户的来电,是行业中优质的服务提供商。客户服务中心和技术支持多年来一直保障提供7×24小时不间断的专业的电话服务和全方位的实时智能监控。

总之，中国万网致力于为用户提供先进的、全方位的、多样化服务形式。并把服务质量放在首要位置。

Brief Introduction of the Winning Units:

HiChina，founded in 1996, is the leading network services providers for the corporation in China, providing host services, mail hosting , e-commercial business, domain name registration, etc., relating to the whole services for the company to connect to the internet as well as website creation, to assist the company to build up their own website in order to promote website with high quality and low cost, to make the network information-based service.

The center of customer services of HiChina has built the most earliest equipment with whole package among our competitors, perfect and professional functioning calling center system. At present, this system can handle million of callings from customers all over of China. We are the most excellent service provider. The customer service center and technical support have been providing the 24*7 no stop professional calling service and the total brainpower inspecting.

Therefore, HiChina is committed to providing the most advanced and diversified service, and put the service quality the number one place.

评审单位：

中国电子商会呼叫中心与客户关系管理专业委员会
呼叫中心能力成熟度模型CC-CMM标准委员会
亚太客服与呼叫中心联盟
客户世界机构(CCMWorld Group)

2008年10月

责编：admin