APCCE系列活动5：境外代表预备会

客户世界 | 2015年7月12日 | 会员服务 | 评论已关闭 | 1080

客户世界||2008-10-10

| 来源：客户世界 | 2008-10-10

会议时间：2008年10月14日下午 October 14 pm

举办地点：密云瑞海姆田园度假酒店RGHCM Garden Resorts of Miyun

参与人员：亚太各国协会负责人，参与本次会议的境外会议代表

相关安排：

►14日中午13：00及晚21：00安排巴士从北京世纪金源大饭店门口接送相关人员往返密云；

►14日晚安排招待晚宴，密云县人民政府及网通集团领导出席

资格确认：董薇（010-84471928，dongwei@www.ccmw.net ）

议程安排：

October 14 pm, 2008 Preparatory meeting of foreign delegate（English）
Forum Chairman: Feng zujun
Conference Address: RGHCM Garden Resorts of Miyun
14:00pm – 14:10pm	[Conference Oration] ：
14:00pm – 14:10pm	Xufang： Deputy governor of People’s Government in Miyun County
	[Keynote Address ]:New pattern of Asia-Pacific call center industry – Opportunities and Challenges
14:10pm – 14:50pm	Simon Kriss：APCCAL Spokersman
14:50pm – 16:20pm	Coffee Break
16:20pm – 17:00pm	[Keynote address ]: The Power of Business in China, Delivering Operational Excellence in the Fastest Country in the World
16:20pm – 17:00pm	Tyler Lyman：eTelecare vice president
17:00pm – 18:00pm	[Keynote address ]：
	The essential "need to know" about China contact centers
	Emcee Expert:
	Feng Zujun: Deloitte Consulting senior manager
	Discussing Expert:
	Kaz.nishijima: Headmaster of the tutoring school,Call　Center　Campus
	Patric Law: GENPACT’s global vice president
	Xiaochun Wang: dense cloud of (Beijing) Co., Ltd. call center industry base, deputy general manager
18:00pm – 18:30pm	[Site visit]: Beijing CNC Call Center Demonstration Base
18:30pm – 20:30pm	Reception dinner