瑞捷讯(Teleopti)携手华为赢得黑龙江移动客服中心排班系统项目

    |     2015年7月13日   |   文库   |     评论已关闭   |    1331

客户世界||2012-12-19

Huawei and Teleopti won Heilongjiang Mobile Customer Service WFM Project

[Beijing, December 14, 2012] Huawei and Teleopti recently won Heilongjiang Mobile Customer Service WFM project. The contract was signed in the beginning of December and makes Teleopti responsible for the WFM solution and the project implementation. Read more

According to Heilongjiang Mobile CS, their expectations are to improve the SLA, optimize the schedule and fairness to enable increased satisfaction amongst the agents. Teleopti was chosen as the WFM vendor for it’s high project successful rate, strong local consultancy team and localised testing and service desk in China. The project will cover more than 1000 seats in 2 sites.

瑞捷讯( Teleopti )携手华为赢得黑龙江移动客服中心排班系统项目

[ 瑞捷讯 北京 ] 北京瑞捷讯科技有限公司携手华为技术有限公司,赢得黑龙江移动客服中心排班系统项目,并在十二月初签署了相关合同。在这个项目中,瑞捷讯公司负责提供排班应用和相关的项目实施。黑龙江移动客服中心非常期待通过本项目提升运营服务水平,优化排班表拟合度并同时提高员工舒适度与公平性。凭借丰富的项目成功经验,强大的本地咨询服务团队和本地化的测试与服务支持中心,瑞捷讯公司最终赢得了该项目。据悉,该项目规模超过一千座席,分布于两个话务中心。

Teleopti China sends Season Greetings in Christmas Spirit

[Beijing, December 20, 2012] As Teleopti is a Swedish company and December is a time for the Christmas holiday, Teleopti held a Christmas lunch in the Swedish spirit for its employees. The lunch was held at St. Regis Hotel in Beijing on December 14, and all the staff at the Beijing office joined this event With the Christmas spirit in mind, all the staff in the Beijing office sends their best wishes for a Happy Holiday Season and a Happy New Year!

The Beijing office has grown substantially since the start and will most likely continue to do so also during next year. “As the first local employee in China, I had witnessed Teleopti Beijing office expanded from 1 to more than 10 people from 2009, and expect it to be doubled next year,” said Mr. Ye Cheng, China Sales Director.

瑞捷讯北京办公室的圣诞暨新年午餐会

[ 瑞捷讯 北京 ] 北京瑞捷讯科技有限公司于 12 月 14 日在北京瑞吉酒店组织了中国区员工的圣诞暨新年午餐会,本地员工悉数参加提前欢庆圣诞,并分享了 TELEOPTI 中国区公司成立的喜悦。期间, Niclas Hanner (Teleotpi APAC Technical Director) 和 Johanna 代表全体员工祝杨彦阳生日快乐,随后,所有员工交换了新年礼物。

“ 作为中国区的第一名员工,我从 2009 年见证了瑞捷讯公司从一个人成长到十多名员工,我希望公司明年的规模能够再次成长。 ” 瑞捷讯中国区销售总监叶城先生说道。

/upload/_up_img/13559036771235337.jpg

转载请注明来源:瑞捷讯(Teleopti)携手华为赢得黑龙江移动客服中心排班系统项目

相关文章

噢!评论已关闭。