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This is the definitive text on UnPBXs – a whole new breed of communications servers. MIS professionals, telecom and call center managers have been searching for a better way to run their combined telecom and data infrastructure. If you’re tired of closed, proprietary PBXs, ACDs and servers, this book is for you. UnPBXs act as PBXs, ACDs, fax servers and blasters, Web servers and conferencing platforms. UnPBXs are radically changing the telecommunications landscape. This book shows how the top players are putting it all together with PCs, off-the-shelf CT boards and open software.
There is an UnPBX in your future. You may buy one as a business phone system. Or you may buy one as an ACD – automatic call distributor. Or you may buy it to handle your intra-company and Internet e-mails. Or you may use it to run your very own www.YourCompany.com Web site. Or you may buy it to handle your inbound and outbound faxes. Or you may buy it to automate your customers’ requests for information – like their bank balances, order status, appointment schedule. Or you may buy it to allow your people to “see” their e-mails, voice mails and faxes on a single screen on their desk. Or, you may use it to send your voice and fax calls over the Internet or your private data network. Or, you may use it for all or some of the above.
An UnPBX is a remarkable device. It is and will revolutionize the way we handle all forms of office communications. All forms. This book will show you
– How to double your peoples’ productivity (for real),
– How to save enormous money and aggravation in managing your company’s various “communications” – voice, fax, e-mail, etc.
– Delight your customers with far superior service,
– Gain an incredible competitive advantage for your company,
– Consolidate your IS and telecom resources, resulting in huge dollar savings.
An UnPBX is a life saver and a life simplifier. A truly remarkable animal.
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